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ABOUT THE EVENT


Over the past months, we have encountered unprecedented challenges in retail. Companies had to adapt to the situation with incredible speed, respond to seismic changes in supply and demand, as well as manage significant supply disruptions.

We have prepared a unique meeting maximally focused on discussions and interaction between participants. During this event, at each of 30 tables will sit 5 experts to work together while maintaining social distance. The event is a joint search for strategies for overcoming pandemic time disorders and specific solutions for the future.

“What did the pandemic teach us – A test of business flexibility”

We invite you to participate in the first such large and the only such interactive event for the e-commerce after the lockdown. Despite the social distance, Flamebond Live is an excellent opportunity for personal meetings and vital discussions.

TOPICS COVERED AT FLAMEBOND LIVE: E‑COMMERCE 2020:

  • What did pandemic teach us - a test of digital adaptation and business flexibility
  • A new reality for trade - the impact of COVID on consumer behavior
  • The relationship between loyalty and price promotion - how to identify truly loyal customers
  • Challenges related to seamless communication in the omnichannel world
  • Innovations in payments in online stores
  • Last mile logistics
  • How to use AI in e-commerce to increase customer interaction and sales
  • E-grocery in the age of pandemic - express transformation
  • Competitive advantage in various e-commerce business models - how to make money from online sales
  • Sales content in e-commerce
  • Customer in a world without cookies
  • Optimization of customer journey in e-commerce - from creating demand to transactions

Why
Flamebond Live?

  • Experts and moderators from the top companies in Poland and abroad.
  • Highly engaging discussions and unique methodology are our new format designed for the new reality.
  • The structure of each topic block consists of: FlamePitch (expert presentation), FlameLab (small group discussions) and FlamePanel (discussion on forum).
  • It is possible to participate in person or online - in the form of live broadcast combined with online discussions.

Who will attend
the event?

  • CEOs, board members and managing directors of online shops and companies running online sales
  • Directors and managers of e-commerce, digital, customer experience
  • Directors and managers of marketing, sales and business support
  • Representatives of payment companies
  • Logistics service providers
  • Representatives of companies providing solutions for e-commerce

PROGRAM BOARD


Justyna Dziegieć

Justyna Dziegieć
Chief Digital Officer
BURDA MEDIA POLSKA

Jakub Kłoczewiak

Jakub Kłoczewiak
Head of Customer Experience
ALLEGRO.PL

Marcin Bojarski

Marcin Bojarski
E-Commerce Director
CARREFOUR

Karol Zych

Karol Zych
E-Commerce Manager
CALZEDONIA

Jakub Jasiński

Jakub Jasiński
E-Commerce & Omnichannel Director
CCC

Aleksandra Jarośkiewicz

Aleksandra Jarośkiewicz
E-Commerce Director
CD PROJEKT

Wojciech Zięba

Wojciech Zięba
E-Commerce & Omnichannel Director
DECATHLON

Daniel Rogiński

Daniel Rogiński
Vice President
DROGERIE NATURA
President
eNATURA

Szymon Bujalski

Szymon Bujalski
E-Commerce Director
EMPIK

Michał Pieprzak

Michał Pieprzak
E-Commerce Consultant, Blogger
EKOMERSIAK.PL

Justyna Skorupska

Justyna Skorupska
Board Representative
E-POINT

Michał Cortez

Michał Cortez
eCommerce Strategy Consultant
eMC²

Tomasz Michalski

Tomasz Michalski
Commercial Director
FRISCO.PL

Michał Brański

Michał Brański
VP Strategy
GRUPA WIRTUALNA POLSKA

Bartek Pucek

Bartek Pucek
Digital Country Manager
IKEA

Jakub Gierszyński

Jakub Gierszyński
E-Commerce & Marketing Director
INTER CARS

Iwona Pietrzykowska

Iwona Pietrzykowska
Commercial Director
LEROY MERLIN

Wojciech Milewski

Wojciech Milewski
Head of E-Commerce
LIDL

Bartosz Ratajewski

Bartosz Ratajewski
E-Commerce Development Director
MEDIA EXPERT

Paweł Kosturek

Paweł Kosturek
E-Commerce Director
MORELE.NET

Paweł Kłopotowski

Paweł Kłopotowski
E-Commerce Manager
PHILIPS

Bartosz Krzemień

Bartosz Krzemień
Head of E-Commerce
RB

Bartłomiej Twardosz

Bartłomiej Twardosz
E-Commerce Director
W.KRUK

Michał Opacki

Michał Opacki
Director of Digital Customer Experience
ŻABKA POLSKA

OTHER SPEAKERS & EXPERTS


Aileen Lu

Aileen Lu
Director of Customer Experience
WALMART ECOMMERCE

Jean-Philippe Blerot

Jean-Philippe Blerot
Head of Digital & eCommerce Projects
CARREFOUR

Kuider Akani

Kuider Akani
Global Chief Digital & E-Commerce Officer
YVES ROCHER

Bence Zoltán Pioker

Bence Zoltán Pioker
Global Commercial Business Lead
AVON

Dagmara Brzezińska-Marcu

Dagmara Brzezińska-Marcu
Commercial Category Management Director
ALLEGRO

Adam Nitecki

Adam Nitecki
General Manager Consumer Products Division
L`OREAL

Iwona Wojna

Iwona Wojna
eCommerce and Customer Digital Manager, Central Europe and Greater Balkans
PEPSICO

Maciej Kroenke

Maciej Kroenke
Partner, Head of Revenue Management CEE
PwC Poland

Agnieszka Żórawska

Agnieszka Żórawska
Loyalty Program and Direct Communication Manager, Lider InterAct
DECATHLON POLSKA

Jacek Kinecki

Jacek Kinecki
Sales and Marketing Director
PRZELEWY24
Expert
IZBA GOSPODARKI ELEKTRONICZNEJ

Dr hab. Arkadiusz Kawa

Dr hab. Arkadiusz Kawa
Director
SIEĆ BADAWCZA ŁUKASIEWICZ – INSTYTUT LOGISTYKI I MAGAZYNOWANIA

Sebastian Kaczmarski

Sebastian Kaczmarski
Central Fulfilment Operations Manager
IKEA

Mariusz Nowak

Mariusz Nowak
Director of E-Commerce and Omnichannel Strategy
BLACK RED WHITE

Anna Sikorska

Anna Sikorska
Head of Direct To Consumer eCommerce, Operations Poland
RB HEALTH

Adam Malarski

Adam Malarski
Senior Manager, Consulting, Efficiency Management - Strategy
EY Polska

Maciej Sawa

Maciej Sawa
CEO
ONAUDIENCE.COM

Maciej Buba

Maciej Buba
Digital Director Pizza Hut
AMREST

Michal Wawrzyniak

Michal Wawrzyniak
Head of E-commerce, SPT Sales Channels & Digital Development
MARS

Monika Jagiełło

Monika Jagiełło
CEE E-Commerce Content Manager
UNILEVER

Magdalena Kowalczyk

Magdalena Kowalczyk
Content Studio Lead
BURDA MEDIA POLSKA

Tomasz Waligóra

Tomasz Waligóra
Executive Vice President - Strategy & Innovation
PATHFINDER 23

Karolina Piątkowska

Karolina Piątkowska
Digital Marketing Manager Europe East
GOODYEAR

AGENDA & EXPERTS


REGISTRATION AND MORNING NETWORKING
FLAMEBOND LIVE: OPENING

Moderator:

Justyna Dziegieć Justyna Dziegieć, Chief Digital Officer, BURDA MEDIA POLSKA

ERA POST COVID RETAIL
FLAME PITCH: E-ERA POST COVID RETAIL

Moderator:

Justyna Dziegieć Justyna Dziegieć, Chief Digital Officer, BURDA MEDIA POLSKA

FLAME LAB (1): interviews with guests from abroad

Aileen Lu Aileen Lu, Director of Customer Experience, WALMART ECOMMERCE

Jean-Philippe Blerot Jean-Philippe Blerot, Head of Digital & eCommerce Projects, CARREFOUR

Kuider Akani Kuider Akani, Global Chief Digital & E-Commerce Officer, YVES ROCHER

Bence Zoltán Pioker Bence Zoltán Pioker, Global Commercial Business Lead, AVON

FLAME LAB (2): round table discussions between all participants
FLAME PANEL: panel discussion with experts

Moderator:

Justyna Dziegieć Justyna Dziegieć, Chief Digital Officer, BURDA MEDIA POLSKA

Experts:

Jakub Jasiński Jakub Jasiński, E-Commerce & Omnichannel Director, CCC

Adam Nitecki Adam Nitecki, General Manager Consumer Products Division, L`OREAL

NETWORKING SESSION
NEW REALITY FOR RETAIL - THE IMPACT OF COVID ON CONSUMER BEHAVIOUR
FLAME PITCH: NEW REALITY FOR RETAIL - THE IMPACT OF COVID ON CONSUMER BEHAVIOUR

Moderator:

Dagmara Brzezińska-Marcu Dagmara Brzezińska-Marcu, Commercial Category Management Director, ALLEGRO

FLAME LAB: round table discussions between all participants
FLAME PANEL: panel discussion with experts

Moderator:

Dagmara Brzezińska-Marcu Dagmara Brzezińska-Marcu, Commercial Category Management Director, ALLEGRO

Experts:

Szymon Bujalski Szymon Bujalski, E-Commerce Director, EMPIK

Karol Zych Karol Zych, E-Commerce Manager, CALZEDONIA

Iwona Wojna Iwona Wojna, eCommerce and Customer Digital Manager, Central Europe and Greater Balkans, PEPSICO

RELATIONSHIP BETWEEN LOYALTY AND PRICE PROMOTION - HOW TO IDENTIFY TRULY LOYAL CUSTOMERS
FLAME PITCH: RELATIONSHIP BETWEEN LOYALTY AND PRICE PROMOTION - HOW TO IDENTIFY TRULY LOYAL CUSTOMERS

Moderator:

Maciej Kroenke Maciej Kroenke, Partner, Head of Revenue Management CEE, PwC Poland

FLAME LAB: round table discussions between all participants
FLAME PANEL: panel discussion with experts

Moderator:

Maciej Kroenke Maciej Kroenke, Partner, Head of Revenue Management CEE, PwC Poland

Experts:

Iwona Pietrzykowska Iwona Pietrzykowska, Commercial Director, LEROY MERLIN

Szymon Bujalski Szymon Bujalski, E-Commerce Director, EMPIK

Agnieszka Żórawska Agnieszka Żórawska, Loyalty Program and Direct Communication Manager, Lider InterAct, DECATHLON POLSKA

LUNCH
PAYMENTS INNOVATIONS IN ONLINE STORES
FLAME PITCH: PAYMENTS INNOVATIONS IN ONLINE STORES

Moderator:

Jacek Kinecki Jacek Kinecki, Sales and Marketing Director, PRZELEWY24 , Expert, IZBA GOSPODARKI ELEKTRONICZNEJ

FLAME LAB: round table discussions between all participants
FLAME PANEL: panel discussion with experts

Moderator:

Jacek Kinecki Jacek Kinecki, Sales and Marketing Director, PRZELEWY24 , Expert, IZBA GOSPODARKI ELEKTRONICZNEJ

LAST MILE LOGISTICS
FLAME PITCH: LAST MILE LOGISTICS

Moderator:

Dr hab. Arkadiusz Kawa Dr hab. Arkadiusz Kawa, Director, SIEĆ BADAWCZA ŁUKASIEWICZ – INSTYTUT LOGISTYKI I MAGAZYNOWANIA

FLAME LAB: round table discussions between all participants
FLAME PANEL: panel discussion with experts

Moderator:

Dr hab. Arkadiusz Kawa Dr hab. Arkadiusz Kawa, Director, SIEĆ BADAWCZA ŁUKASIEWICZ – INSTYTUT LOGISTYKI I MAGAZYNOWANIA

Experts:

Sebastian Kaczmarski Sebastian Kaczmarski, Central Fulfilment Operations Manager, IKEA

Mariusz Nowak Mariusz Nowak, Director of E-Commerce and Omnichannel Strategy, BLACK RED WHITE

COMPETITIVE ADVANTAGE IN DIFFERENT E-COMMERCE BUSINESS MODELS - HOW TO MAKE MONEY IN ONLINE SALES?
FLAME PITCH: COMPETITIVE ADVANTAGE IN DIFFERENT E-COMMERCE BUSINESS MODELS - HOW TO MAKE MONEY IN ONLINE SALES?

Moderator:

Aleksandra Jarośkiewicz Aleksandra Jarośkiewicz, E-Commerce Director, CD PROJEKT

FLAME LAB: round table discussions between all participants
FLAME PANEL: panel discussion with experts

Moderator:

Aleksandra Jarośkiewicz Aleksandra Jarośkiewicz, E-Commerce Director, CD PROJEKT

Experts:

Anna Sikorska Anna Sikorska, Head of Direct To Consumer eCommerce, Operations Poland, RB HEALTH

END OF THE FIRST DAY OF FLAMEBOND LIVE
REGISTRATION AND MORNING NETWORKING
FLAMEBOND LIVE: OPENING

Moderator:

Justyna Dziegieć Justyna Dziegieć, Chief Digital Officer, BURDA MEDIA POLSKA

E-GROCERY IN THE AGE OF PANDEMIC: EXPRESS TRANSFORMATION
FLAME PITCH: E-GROCERY IN THE AGE OF PANDEMIC: EXPRESS TRANSFORMATION

Moderator:

Adam Malarski Adam Malarski, Senior Manager, Consulting, Efficiency Management - Strategy, EY Polska

FLAME LAB (1): interviews with guests from abroad
FLAME LAB (2): round table discussions between all participants
FLAME PANEL: panel discussion with experts

Moderator:

Adam Malarski Adam Malarski, Senior Manager, Consulting, Efficiency Management - Strategy, EY Polska

NETWORKING SESSION
COMBINING ONLINE AND OFFLINE - WHICH PROCESSES AND PROJECTS WILL PROVIDE CONSISTENT OMNICHANNEL EXPERIENCES?
FLAME PITCH: COMBINING ONLINE AND OFFLINE - WHICH PROCESSES AND PROJECTS WILL PROVIDE CONSISTENT OMNICHANNEL EXPERIENCES?

Moderator:

Jakub Gierszyński Jakub Gierszyński, E-Commerce & Marketing Director, INTER CARS

FLAME LAB: round table discussions between all participants
FLAME PANEL: panel discussion with experts

Moderator:

Jakub Gierszyński Jakub Gierszyński, E-Commerce & Marketing Director, INTER CARS

CUSTOMER IN THE WORLD WITHOUT COOKIES
FLAME PITCH: CUSTOMER IN THE WORLD WITHOUT COOKIES

Moderator:

Maciej Sawa Maciej Sawa, CEO, ONAUDIENCE.COM

FLAME LAB: round table discussions between all participants
FLAME PANEL: panel discussion with experts

Moderator:

Maciej Sawa Maciej Sawa, CEO, ONAUDIENCE.COM

Experts:

Maciej Buba Maciej Buba, Digital Director Pizza Hut, AMREST

Michal Wawrzyniak Michal Wawrzyniak, Head of E-commerce, SPT Sales Channels & Digital Development, MARS

LUNCH
HOW TO USE AI IN E-COMMERCE TO INCREASE CUSTOMER INTERACTIONS AND SALES
FLAME PITCH: HOW TO USE AI IN E-COMMERCE TO INCREASE CUSTOMER INTERACTIONS AND SALES
FLAME LAB: round table discussions between all participants
FLAME PANEL: panel discussion with experts
SALES CONTENT IN E-COMMERCE
FLAME PITCH: SALES CONTENT IN E-COMMERCE

Moderator:

Michał Cortez Michał Cortez, eCommerce Strategy Consultant, eMC²

FLAME LAB: round table discussions between all participants
FLAME PANEL: panel discussion with experts

Moderator:

Michał Cortez Michał Cortez, eCommerce Strategy Consultant, eMC²

Experts:

Monika Jagiełło Monika Jagiełło, CEE E-Commerce Content Manager, UNILEVER

Magdalena Kowalczyk Magdalena Kowalczyk, Content Studio Lead, BURDA MEDIA POLSKA

Tomasz Waligóra Tomasz Waligóra, Executive Vice President - Strategy & Innovation, PATHFINDER 23

CUSTOMER JOURNEY OPTIMIZATION IN E-COMMERCE - FROM DEMAND CREATING TO TRANSACTIONS
FLAME PITCH: CUSTOMER JOURNEY OPTIMIZATION IN E-COMMERCE - FROM DEMAND CREATING TO TRANSACTIONS

Moderator:

Karolina Piątkowska Karolina Piątkowska, Digital Marketing Manager Europe East, GOODYEAR

FLAME LAB: round table discussions between all participants
FLAME PANEL: panel discussion with experts

Moderator:

Karolina Piątkowska Karolina Piątkowska, Digital Marketing Manager Europe East, GOODYEAR

END OF FLAMEBOND LIVE

PARTNERSHIP


Flamebond Live: E-commerce 2020 is a unique platform on the Polish market for exchanging experiences and ideas between providers of e-commerce solutions and decision-makers from companies running sales in online channels.

Well-planned structure of the event and high interactivity of the round table discussions enable to inspire top managers by presenting innovative technologies, creative products and specialist know-how.

Become partner of Flamebond Live and present your brand at the event!

Inspire others as speaker by giving a powerful presentation
Only 4 pitches available
Show your company or solution in the exhibition space
Only 5 stands available
Take part in the panel discussion as one of the panellists
Only 12 places available
Lead one of the small round table discussions as moderator

Contact us for more information:

Dorota Ślusarz
Dorota Ślusarz
Business Development Manager – Retail & Financial Services
dorota.slusarz@conferences-united.eu
+48 574 585 521
Bankim Laher
Bankim Laher
Business Development Manager – Retail & Financial Services
bankim.laher@conferences-united.eu
+48 665 990 936

REGISTRATION


Yes, I register for Flamebond Live: E-commerce 2020
Time: 17-18 September 2020 r., Warsaw

Online terms and conditions available HERE

MORE INFORMATION
about participation:

Grzegorz Drόżdż
Grzegorz Drόżdż
Key Account Manager
grzegorz.drozdz@conferences-united.eu
+48 574 575 915
COST OF PARTICIPATION 1 PERSON:
LEFT ONLY 122 SEATS After using the limit, only online participation is available
2995 zł
+23% VAT
SPECIAL PRICE Between
01.08.2020 – 28.08.2020
3995 zł
+23% VAT
After 29.08.2020

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